We build the systems that catch every enquiry, the campaigns that fill your pipeline, and the website and CRM that tie it together — for New Zealand businesses.
Three connected disciplines, each solving a different part of the same problem: enquiries that get answered, campaigns that bring more of them, and a foundation that holds it all together.
AI receptionists, missed-call text-back, chat agents and follow-up sequences that catch every enquiry — live on every plan, before we spend a dollar on advertising.
Explore Scale IntelligenceGoogle Ads, Meta Ads, local SEO and content built to fill the pipeline — switched on once your phone systems are reliably catching every enquiry.
Explore Scale PerformanceWebsites, landing pages, CRM setup and pipeline automation — the foundation the other two run on, where every lead actually lands.
Explore Scale InfrastructureYou'll spend about an hour on this in total. We do the rest, and you see everything before it touches a real customer.
Thirty minutes on your call volume, your services and what happens now when the phone rings.
Receptionist script, booking rules, CRM and follow-ups. You approve the script and hear a test call.
It takes after-hours and overflow calls first. We read every transcript, then it takes the full line.
Weekly reviews for the first month, then monthly. Cancel with 30 days' notice, no exit fee.
Pick the services you're interested in and we'll come to the call with numbers for your situation — not a generic pitch.
It sounds like a calm, clear person, and it says up front that it's an AI assistant — we don't pretend otherwise, because customers work it out and it costs you trust. What matters more is that it answers in one ring at 9pm on a Sunday. You'll hear a live test call before it ever speaks to a real customer, and if you don't like it, we rewrite it.
No, and we'd push back if that's the plan. It covers the gaps a person can't: after hours, weekends, and the second and third caller when your front desk is already on the phone. Most clients keep their team and simply stop losing the overflow — reception usually gets easier, because routine bookings are already handled.
Yes. Website and CRM can be a standalone project if that's what you need right now — a lot of clients start there, then add the AI receptionist once the foundations are in place. Tell us on the call and we'll quote it on its own.
No. We start by forwarding your existing number, which takes minutes and is reversible with one phone call. Nothing about your current setup breaks and you can switch it off any time. Porting the number to us is optional and usually only worth doing later.
You do. Google Ads, Meta, Google Business Profile and your CRM data are all in your name — we work inside your accounts, not ours. If you leave, nothing needs migrating and nothing gets held hostage.
The receptionist starts catching missed calls the day it goes live — that part is immediate. Advertising takes longer to judge honestly: expect four to six weeks before cost per booked job settles into a number you can make decisions on. Anyone promising faster on paid media is guessing.
Thirty days' notice, no exit fee, no penalty. Your CRM data, your customer list and your Google Business Profile are yours and we hand them over. We keep clients by being worth keeping, not by making leaving painful.